Frequently Asked Questions
Why don't I have an internet connection?
1) Check to make sure you are not on 'Troup- Guest' Wifi
2) If so, change to 'Troup ISD' Wifi
How do I check my school email?
For Teachers and Staff:
Go to mail.google.com
For Students:
Make sure you are going to myapps.microsoft.com
How do I get to a blocked website? (for teachers and staff)
Please submit a help desk ticket
My laptop or computer is frozen...what should I do?
1) Press and Hold the Power Button until the computer or laptop turns off
2) Press the Power Button once for computer or laptop to turn back on